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Here at Patioshoppers.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Warehouse Fulfillment Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Shipping Time Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at email@example.com or by phone1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Liftgate Delivery For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Sunglo Decorative Hanging Natural Gas Patio Heater
This product is custom made and is non-refundable and cannot be canceled. Any changes must be made within 24 hours.
Constructed of corrosion-resistant materials and coatings
Includes heater head black hanging bracket and Sun Glo reflector (Electronic ignition option)
Attractive black powder coated hanging frame
Withstands a wind rating up to 10 mph horizontal
This hanging natural gas radiant outdoor heater by Sunglo works like the sun heating people and objects rather than the surrounding air. You can retain your valuable floor space by hanging this attractive patio heater overhead making it perfect for a home or restaurant patio. The optional automatic control system simplifies the operation of the heater if it is mounted out of easy reach. The average spacing between heaters of this type is approximately 12 feet depending on the wind exposure to the patio more heaters may be desired. The large deep reflector disk is made of aluminum and the aerated burner is designed to minimize noise.
The model A244 manual ignition heater can be installed without the need for electrical connections and is a snap to maintain. It uses a pilot-thermocouple and has a 100% safety shutoff. On this hanging outdoor heater the pilot is required to be lit manually and the heater is operated with a manual control knob on the front of the unit.
The model A244V will require a 24 VAC electrical connection to operate but requires the pilot at the head unit to be manually lit. Once the pilot is lit the heater can be turned on and off using the electronic wall switch.
The model A244VE unit uses an electronic ignition and cannot be manually operated. You can choose to install this heater with either a standard electrical switch or an electrical timer to turn the patio heater on or off (not included). This unit also has a 100% safety shutoff feature.
WARNING: California Proposition 65. If not installed operated and maintained in accordance with the manufacturer's instructions this product could expose you to substances in the fuel or from combustion including carbon monoxide which can cause death or serious illness and which are known to the State of California to cause cancer birth defects or reproductive harm. For more information go to www.p65warnings.ca.gov
A244MAN - Manual Ignition operated with a manual control knob located at the front of the heater
A244V- Semi-automatic ignition Pilot - Heater is turned off/on with an electrical switch timer or other control device by interrupting the 24 VAC supply to the heater. Control device to be supplied by the installer. Manual control knob must be set to the ON position for this heater to operate with an electrical switch.
A244VE - Fully Automatic ignition cannot be manually lit. Heater is turned off/on with electrical switch timer or other control device by interrupting the 24 VAC supply to the heater. Control device to be supplied by the installer.
Emitter Grid Materials:
1 Year Residential - 6 Months Commercial Use
Replacement Parts Available:
Ships in 3 boxes:
16"L x 15"W x 27"H & 18 lbs
42"L x 37"W x 4"H & 28 lbs
36"L x 35"W x 6"H & 5 lbs
4"L x 4"W x 3"H & 2 lbs (fourth box included with the purchase of A244VE)
Heat coverage area guidelines are only an estimate as defined by the manufacturer as "Average" if "Cold/Drafty" conditions exist then additional heater(s) may be required
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY in accordance with the warranty terms and conditions specified below.
One Year Homeowner Limited Warranty/90 Day Commercial Warranty Infrared Dynamics (warrantor) will furnish the original owner replacement parts for
any component part which fails before one year of residential use or 90 days commercial use following installation. At our option Infrared Dynamics may offer to rebuild or replace the heater within the limited warranty period. Installation use and maintenance must be in accordance with instructions contained in the Installation Instructions.
THE WARRANTY DOES NOT COVER:
Service and labor costs incurred for diagnosing removing or reinstallation of the heater(s) or Parts(s) thereof
Shipping and delivery charges for defective parts or the heater to nearest distributor as well as replacement parts rebuilt or replacement heater from nearest
Distributor or manufacturer to the claimant. Any costs pertaining to permits or materials for installation of the heater or parts
Any product purchased over the Internet
Damage or repairs due to faulty installation misapplication negligence thermal shock earthquake flood fire and purposeful damage to the heater
Failure to work due to electrical service including voltage conditions blown fuses or circuit breakers or damage due to the inadequacy or interruption of electrical
Failure to work due to a break or interruption in natural gas or propane lines to the heater
General Conditions pertaining to Warranty
The warranty shall be null and void if the heater is not installed by a competent heating contractor or if the heater is not installed according to the Installation Instructions normal industry practices and/or if the heater is not maintained and repaired according to the instructions.
Normal product wear (oxidation scratches battery replacement etc.) does not constitute a material defect and applicable warranty claim. Written permission is required for the return of any parts or equipment and any such return must be made on the basis of transportation charges prepaid. Shipment may be refused unless prior written permission is obtained and good returned prepaid.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties including any warranty of merchantability imposed on the sale of this heater under state law are limited to one year duration for the heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts.