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Here at Patioshoppers.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Warehouse Fulfillment Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Shipping Time Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at firstname.lastname@example.org or by phone1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Liftgate Delivery For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Infratech 39" 5000 Watt 240 Volt Dual Quartz Heater
This product is custom made and is non-refundable and cannot be canceled. Any changes must be made within 24 hours.
Heats indoors and outdoors
Provides spot heat to exposed areas
Simple low cost installation
No moving parts - low maintenance
Wide range of accessories available including control panels that are compatible with Crestron Leutron Control 4 and many more home management systems
Safety Systems: 100% safety shut-off
Can be wired to allow the unit to operate at either 50% or 100% heat output
This dual element electric patio heater produces more concentrated heat and can be mounted up to 12 feet high. These fixtures are ideal for use in settings that require higher mounting height requirements or when more intense directional heat is desired. Infrared or radiant energy is the most practical way to add warmth to spaces like patios terraces verandas enclosed areas or any indoor or outdoor setting where heated air cannot easily be contained and re-circulated. A heated quartz element emits a safe clean wavelength of light that is only absorbed by solid objects transferring heat directly to a person table or floor rather than heating the air. For this reason infrared heat can be distributed very evenly and will not simply "blow away" in windy or drafty conditions. Infratech medium wave quartz element heaters emit a barely discernible pleasing glow that will not affect the ambience of your gathering - unlike competitive short-wave or halogen electric heaters that produce a very harsh glare or bright-colored light.
Protecting our environment has become a top priority in recent years. With Infratech heaters you can entertain outside without producing the negative environmental effects created by most gas-fired heaters or outdoor fireplaces. Traditional gas burners are often less than 50% efficient and emit carbon monoxide and other hazardous gases as a by-product of combustion and burning fuel. By contrast these energy-efficient infrared fixtures convert over 90% of input energy directly into radiant heat and operate for just pennies per hour. Infratech electric infrared heaters are safe for use outdoors or indoors operate silently emit no greenhouse gases or unpleasant odors and do not require ventilation. In addition Infratech comfort heater components and packaging are completely recyclable.
Installation must conform to local codes and ordinances. Please check with local fire code or safety officials about the acceptable installation of this heating appliance. UL or CSA Certified waterproof use junction box to be supplied by electrician.
Heat coverage area guidelines are only an estimate as defined by the manufacturer as "Average" if "Cold/Drafty" conditions exist then additional heater(s) may be required
INFRATECH warrants that this electric heater is designed and manufactured to be free from defects in materials and workmanship for a period of one year from original date of purchase.
Extent of Warranty:
This warranty extends to the selling dealers to the original purchaser at the original site of installation: This warranty becomes valid at the time of purchase and ends either by specified time frame listed above owner transfer or relocation. In order to activate the warranty we require that you send in the attached warranty registration form. This registration is for our internal use only and will only be used in the event we need to send you important safety related product information. The information will not be sold or used for any marketing related purposes.
Warranty Limitations and Exclusions:
This warranty does not apply to damages resulting from negligence alteration misuse abuse accident natural disaster improper installation or improper operation unauthorized adjustments or calibrations dings dents scratches nor damages due to harsh chemicals (i.e. cleaning products improperly applied). Warrantor is not responsible for consequential or incidental damages. Under no circumstances shall INFRATECH or any of its representatives be held liable for injury to any person or damage to any property however arising.
Important: Please retain original proof of purchase to establish warranty period.