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Here at Patioshoppers.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Warehouse Fulfillment Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Shipping Time Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at email@example.com or by phone1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Liftgate Delivery For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Wide range of accessories available including control panels that are compatible with Crestron Leutron Control 4 and many more home management systems
If you're looking to keep a larger patio area warm during breezy evenings and desire the convenience and efficiency of Infratech Radiant Outdoor Heaters then our Infratech 39" 2000-Watt 240-Volt Electric Radiant outdoor heater is an excellent choice for you.
This electric outdoor heater combines the maximum quality of all of the Infratech models while emitting heat through out larger areas with more watts and voltage. INFRATUBE W-Series Heaters are permanently mounted out of the reach of children and pets. Since there are no open flames the clearance requirements for mounting the INFRATUBE are minimal compared to gas radiant heaters. Additionally each INFRATUBE heater passes a minimum of six quality inspections before it is ready for home or commercial use.
Installation must conform to local codes and ordinances. Please check with local fire code or safety officials about the acceptable installation of this heating appliance. UL or CSA Certified waterproof use junction box to be supplied by electrician.
Heat coverage area guidelines are only an estimate as defined by the manufacturer as "Average" if "Cold/Drafty" conditions exist then additional heater(s) may be required
INFRATECH warrants that this electric heater is designed and manufactured to be free from defects in materials and workmanship for a period of one year from original date of purchase.
Extent of Warranty:
This warranty extends to the selling dealers to the original purchaser at the original site of installation: This warranty becomes valid at the time of purchase and ends either by specified time frame listed above owner transfer or relocation. In order to activate the warranty we require that you send in the attached warranty registration form. This registration is for our internal use only and will only be used in the event we need to send you important safety related product information. The information will not be sold or used for any marketing related purposes.
Warranty Limitations and Exclusions:
This warranty does not apply to damages resulting from negligence alteration misuse abuse accident natural disaster improper installation or improper operation unauthorized adjustments or calibrations dings dents scratches nor damages due to harsh chemicals (i.e. cleaning products improperly applied). Warrantor is not responsible for consequential or incidental damages. Under no circumstances shall INFRATECH or any of its representatives be held liable for injury to any person or damage to any property however arising.
Important: Please retain original proof of purchase to establish warranty period.