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Here at Patioshoppers.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Warehouse Fulfillment Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Shipping Time Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at customerservice@patioshoppers.com or by phone1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Liftgate Delivery For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
