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Here at Patioshoppers.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Warehouse Fulfillment Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Shipping Time Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at firstname.lastname@example.org or by phone1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Liftgate Delivery For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Solid Simulated Wood pole available in Teak or Chestnut finish
Made with flexible fiberglass rib support
Multiple Sizes available
In extremely wind prone areas a heavier base may be required. Please contact us for questions.
With the Bridgewater you will rest easy knowing you have a virtually indestructible wind resistant Market Umbrella made specifically for high wind areas. Fiberbuilt is known for manufacturing state of the art fiberglass ribbed patio umbrellas especially for high traffic commercial areas. Whether for your patio or pool area this is an outdoor umbrella that will withstand elements such as intense sunlight high winds salt air and driving rain without decaying or losing its shape.
This commercial grade patio umbrella will supply shade in a variety of different sizes from 7.5' 9' and 11' octagon sizes also available in 6' and 7.5' Square. The one piece 1 1/2" diameter simulated wood pole with stainless steel hardware will stand up to the outdoor elements for years to come. The canopy of this umbrella is held in place by eight fiberglass ribs which will sway with the breeze instead of giving in to it. The single wind vent allows air to flow freely through the shaded areas of the umbrella.
FiberBuilt Umbrellas & Cushions warranties our two piece fiberglass ribbed Garden Patio Terrace Market and Beach Umbrellas and all wood umbrellas as well as all bases cabanas and upholstery work for a period of one year from the date of purchase to the original purchaser against defects in materials and workmanship. Additionally fiberglass support ribs on our Market and Beach Umbrellas are warranted for five (5) years from the date of purchase.
Prestige Collection Umbrellas (Augusta Bambusa Bridgewater Contempo Lucaya Nitro Palm and Riva) are warranted for a period of five (5) years from the date of purchase to the original purchaser against defects in materials and workmanship. Fiberglass support ribs on all Prestige Collection Umbrellas are also warranted for five (5) years.
For the warranty to apply all umbrellas must be secured in a properly weighted base. Though our umbrellas have successfully passed wind tests over 50 miles per hour FiberBuilt Umbrellas & Cushions does not recommend allowing umbrellas to remain open during storms or strong winds. Customer is responsible for taking the umbrella down when winds reach unsafe conditions. Normal care and maintenance of products is required to insure years of problem free use.
Damaged umbrellas should be immediately taken out of service. This warranty does not cover the umbrella pole crank or tilt glass tops glides normal fading of fabrics and finishes and chemical stains.
This warranty does not cover any damage due to acts of God abuse misuse or vandalism incurred to the umbrella after purchase nor does it cover customer's own material. For warranty to apply products must be properly cared for and maintained. Modifications made to the product after production may void warranty.
This warranty does not provide coverage or reimbursement for loss of use time inconvenience or other damages resulting from any defect in the product. To find out more about our warranty or to file a claim please contact our customer service department at: 866-667-8668. No returns will be accepted without prior approval.
Cancellation Policy: Cancellation charges on umbrellas and cabanas are determined on a per order basis. Restocking of bases is only permitted if products are unused. Standard restocking charge for bases is 20% of base's net price. Customer is responsible for freight when shipping items to factory.