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Here at Patioshoppers.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Warehouse Fulfillment Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Shipping Time Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at firstname.lastname@example.org or by phone1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Liftgate Delivery For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
This product is custom made and is non-refundable and cannot be canceled. Any changes must be made within 24 hours.
UV-Resistant Stainless Steel and Resin Components
Optional Grey Waterproof Umbrella Covers with Zipper
UV-Resistant Stainless Steel and Resin Components
Duo-Hinge Pole Allowing Both Umbrellas To Be At The Same Height (6'8")
Includes Two Grey Protective Covers
Note: US fabrics will ship separate from frame.
This double pole-mount umbrella system is a stylish way to bring the shade of two patio umbrellas to any challenging location. Flexibility is the key to this outstanding off-set umbrella system because of the many installation options and the ability to rotate the umbrellas around the single telescopic pole.
The rotating umbrella holders (arms) work very much like human arms. This allows the umbrella shades to be tilted and rotated in a nearly endless adjustment range. You can position the each of the umbrella shades individually directly in the path of the sun as it journeys across they sky throughout the day. This is the ultimate shade flexibility solution for any restaurant cafe bistro or home!
General Product Order Information - Click on a link name below for details.
PLEASE THOROUGHLY READ OWNER'S MANUAL INSTRUCTIONS AND WARRANTY BEFORE INSTALLATION ASSEMBLY AND OPERATION.
Please be advised that manufacturer warranties do not cover damage caused by incorrect installation wind improper canopy folding or wrongful use of the product. Read all manuals and instructions carefully to ensure proper installation assembly and operation. Once installed ensure all users are properly trained in operation and wind guidelines. On the subject of wind resistance always use COMMON SENSE: If it is too windy to be outside enjoying the day it is always best to lower/collapse the fabric canopy structure. It is also best to keep the fabric canopy structure lowered/collapsed when unattended.
See Instructions/ Warranty to find installation assembly and operation instructions in addition to detailed wind guidelines for the specific shade solution purchased.
Claims made for damage to goods while in transit should be initiated with the distributor within 5 days of receipt of product. Photographs of the damaged packaging and/or concealed damages must be provided to aid in the claims process. A full inspection of goods upon delivery will dramatically aid in the claims process. In the event that notice of damage is not given within 5 days the claim may be denied. Distributor will assist you in a smooth claims process.