FiberBuilt Warranty
FiberBuilt Umbrellas Inc. warranties our two piece fiberglass ribbed Market and Beach umbrellas all wood umbrellas as well as bases cabanas and upholstery work for a period of one year to the original purchaser against defects in materials and workmanship. Additionally the fiberglass support ribs are warranted for five full years. Our Prestige Collection Umbrellas (Augusta Bambusa Bridgewater Guadua Palm and Lucaya) are warranted for a period of five years to the original purchaser against defects in materials and workmanship. Fiberglass support ribs on all Prestige Collection umbrellas are also warranted for five full years. Wood rib breakage is not considered a defect in the material and is not warranted.
For warranty to apply all umbrellas must be secured within bases of weights equal to or greater than those specified.
Though our umbrellas successfully passed wind tests of up to 53 mph FiberBuilt does not recommend allowing umbrellas to remain open when not in use or during inclement weather. Customer is responsible for taking the umbrellas down when winds reach unsafe conditions.
Normal care and maintenance of products is required to insure years of problem free use. Damaged umbrellas should immediately be taken out of service.
Should repairs be necessary within the warranty period FiberBuilt Umbrellas Inc. will replace or repair (at its discretion) the defective ribs or parts at no charge.
This warranty does not cover the umbrella pole crank or tilt. This warranty does not cover any acts of God abuse misuse or any vandalism incurred to the umbrella after purchase nor does it cover customer's own material. This warranty does not provide coverage r reimbursement for loss of use time inconvenience or other damages resulting from any defect in the product.
Cancellation Policy: Cancellation charges on umbrellas and cabanas are determined on a per order basis. Restocking of bases is only permitted if products are unused. Standard restocking charge for bases is 20% of base's net price. Customer is responsible for freight when shipping items to factory.
