Need Rush Delivery? Call Now (800) 940-6123 We'll get it you faster than anyone else...Guaranteed!
Here at Patioshoppers.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Warehouse Fulfillment Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Shipping Time Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at firstname.lastname@example.org or by phone1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Liftgate Delivery For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
This square umbrella base is made of steel galvanized and powder coated silver or black. It is a low profile steel base with welded base sleeve with through bolt to secure your umbrella up to harsh weather conditions. It also features built in two wheels making it easy to move this heavy base from one spot to another. Please contact for help choosing the perfect base!
FiberBuilt Umbrellas Inc. warranties our two piece fiberglass ribbed Market and Beach umbrellas all wood umbrellas as well as bases cabanas and upholstery work for a period of one year to the original purchaser against defects in materials and workmanship. Additionally the fiberglass support ribs are warranted for five full years. Our Prestige Collection Umbrellas (Augusta Bambusa Bridgewater Guadua Palm and Lucaya) are warranted for a period of five years to the original purchaser against defects in materials and workmanship. Fiberglass support ribs on all Prestige Collection umbrellas are also warranted for five full years. Wood rib breakage is not considered a defect in the material and is not warranted.
For warranty to apply all umbrellas must be secured within bases of weights equal to or greater than those specified.
Though our umbrellas successfully passed wind tests of up to 53 mph FiberBuilt does not recommend allowing umbrellas to remain open when not in use or during inclement weather. Customer is responsible for taking the umbrellas down when winds reach unsafe conditions.
Normal care and maintenance of products is required to insure years of problem free use. Damaged umbrellas should immediately be taken out of service.
Should repairs be necessary within the warranty period FiberBuilt Umbrellas Inc. will replace or repair (at its discretion) the defective ribs or parts at no charge.
This warranty does not cover the umbrella pole crank or tilt. This warranty does not cover any acts of God abuse misuse or any vandalism incurred to the umbrella after purchase nor does it cover customer's own material. This warranty does not provide coverage r reimbursement for loss of use time inconvenience or other damages resulting from any defect in the product.
Cancellation Policy: Cancellation charges on umbrellas and cabanas are determined on a per order basis. Restocking of bases is only permitted if products are unused. Standard restocking charge for bases is 20% of base's net price. Customer is responsible for freight when shipping items to factory.