LIMITED WARRANTY FOR UNLIT ARTIFICIAL TREES
 
Vickerman warrants its trees against manufacturer-only defects in material or workmanship for a period of ten (10) years. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements. . Warranty only covers trees purchased new and sealed in their original carton. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.
 
Manufacturer defective parts will be repaired or replaced – proof of purchase absolutely required. Tree is not for outdoor use (unless specifically stated as such on the product). Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear – in these cases, parts can be purchased at a reasonable fee plus shipping charges.


At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and determination and / or possible repair. All items/parts sent to Vickerman must be packed in an appropriate sized and sturdy carton. Proper packing of item is essential. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.

 

LIMITED WARRANTY FOR ARTIFICIAL TREES WITH INCANDESCENT MINI LIGHTS (EXCLUDING WOOD TRUNK TREES)

 
Vickerman Company warrants these items against manufacturer-only defects in material or workmanship for a period of three (3) years from the date of purchase or 3,000 hours of use, whichever comes first. This is a LIMITED SEASONAL WARRANTY, covering 90 days of use per year. Warranty only covers trees purchased new and sealed in their original carton. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.
 
 
Replace bulbs as they burn out. Burned out bulbs shorten the life of the remaining bulbs. Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the light strings fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective part free of charge. In the event Vickerman replaces a part/item it will be shipped via the Ground Service carrier of our choosing. Return the defective section of tree along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. The tree is not for outdoor use (unless specifically stated as such on the product). Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or unlit strings due to not replacing burned out bulbs. Altering the light sets in any way, or removing them from the product will void this warranty. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes when shipping into Canada)
 
 
At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.
 

 
 
LIMITED WARRANTY FOR “DURA-LIT” ARTIFICIAL TREES
 
 
Vickerman Company warrants these items against manufacturer-only defects in material or workmanship for a period of five (5) years from the date of purchase or 3,000 hours of use, whichever comes first. This is a LIMITED SEASONAL WARRANTY, covering 90 days of use per year. Warranty only covers trees purchased new and sealed in their original carton. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.

Replace bulbs as they burn out. Burned out bulbs shorten the life of the remaining bulbs. Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the light strings fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective part free of charge. In the event Vickerman replaces a part/item it will be shipped via the Ground Service carrier of our choosing. Return the defective section of tree along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. The tree is not for outdoor use (unless specifically stated as such on the product). Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or unlit strings due to not replacing burned out bulbs. Altering the light sets in any way, or removing them from the product will void this warranty. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes when shipping into Canada)

At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.

 
 
LIMITED WARRANTY FOR L.E.D. LIT ARTIFICIAL TREES
 
 
Vickerman Company warrants these items against manufacturer-only defects in material or workmanship for a period of five (5) years from the date of purchase or 5,000 hours of use, whichever comes first. This is a LIMITED SEASONAL WARRANTY, covering 90 days of use per year. Warranty only covers trees purchased new and sealed in their original carton. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.

Replace bulbs as they burn out. Burned out bulbs shorten the life of the remaining bulbs. Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the light strings fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective part free of charge. In the event Vickerman replaces a part/item it will be shipped via the Ground Service carrier of our choosing. Return the defective section of tree along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC
Code in the event warranty service is ever required. The tree is not for outdoor use (unless specifically stated as such on the product). Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or unlit strings due to not replacing burned out bulbs. Altering the light sets in any way, or removing them from the product will void this warranty. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes when shipping into Canada)

At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.


LIMITED WARRANTY FOR GRAND TETON ARTIFICIAL TREES

 
Vickerman Company warrants these products against manufacturer-only defects in material or workmanship for a period of five (5) years of Seasonal Use from the date of purchase or 3,000 hours of use, whichever comes first. This is a LIMITED SEASONAL WARRANTY, covering 90 days of use per year. Warranty only covers trees purchased new and sealed in their original cartons. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.

Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the light strings fail within this warranty period, Vickerman will, at Vickerman’s option, either repair or replace the defective part free of charge. In the event Vickerman replaces a part it will be shipped via the Ground Service carrier of our choosing. Return the defective section of tree along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. When using tree outside all electrical connections must be protected from rain, snow, and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or fuses. Altering the light sets in any way, or removing them from the product will void this warranty. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes when shipping into Canada)

At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.

 
 
LIMITED WARRANTY ELECTRIC ROTATING STAND FOR 7.5’ TREES
 
 
Vickerman Company warrants this product against manufacturer-only defects in material or workmanship for a period of 1 year from the date of purchase. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements. Should the Electric Rotating Stand fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective item free of charge. If warranty service is required, return the defective item along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code tag in the event warranty service is ever required. The stand is strictly for use indoors. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear.

At the discretion of Vickerman Company, you may either receive a replacement item or be instructed to ship the item prepaid to Vickerman Company for our inspection and remedy determination. All items sent to Vickerman must be packed in an appropriate sized and sturdy carton. Proper packing of item is essential. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.

LIMITED WARRANTY ELECTRIC ROTATING STAND FOR 7.5’ TREES

Vickerman Company warrants this product against manufacturer-only defects in material or workmanship for a period of 1 year from the date of purchase. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements. Should the Electric Rotating Stand fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective item free of charge. If warranty service is required, return the defective item along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code tag in the event warranty service is ever required. The stand is strictly for use indoors. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear.

At the discretion of Vickerman Company, you may either receive a replacement item or be instructed to ship the item prepaid to Vickerman Company for our inspection and remedy determination. All items sent to Vickerman must be packed in an appropriate sized and sturdy carton. Proper packing of item is essential. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.

 
 
LIMITED WARRANTY FOR WOOD TRUNK PRE-LIT TREES

Vickerman Company warrants these items against manufacturer-only defects in material or workmanship for a period of one (1) years from the date of purchase or 1,000 hours of use, whichever comes first. This is a LIMITED SEASONAL WARRANTY, covering 90 days of use per year. Warranty only covers trees purchased new and sealed in their original carton. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.

Replace bulbs as they burn out. Burned out bulbs shorten the life of the remaining bulbs. Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the light strings fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective part free of charge. In the event Vickerman replaces a part/item it will be shipped via the Ground Service carrier of our choosing. Return the defective section of tree along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. The tree is not for outdoor use (unless specifically stated as such on the product). Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or unlit strings due to not replacing burned out bulbs. Altering the light sets in any way, or removing them from the product will void this warranty. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes when shipping into Canada)

At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.

 
 
LIMITED WARRANTY FOR PRELIT ARTIFICIAL GARLANDS, WREATHS AND SWAGS
 
 
Vickerman Company warrants its products and lights against manufacturer-only defects in material or workmanship for a period of 90 Days from the date of purchase. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.

Replace bulbs as they burn out. Burned out bulbs shorten the life of the remaining bulbs. Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the light strings fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective part free of charge. In the event Vickerman replaces a part/item it will be shipped via the Ground Service carrier of our choosing. Return the defective section of tree along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. The tree is not for outdoor use (unless specifically stated as such on the product). Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or unlit strings due to not replacing burned out bulbs. Altering the light sets in any way, or removing them from the product will void this warranty. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes
when shipping into Canada)

At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.
 

 
LIMITED WARRANTY ELECTRIC ROTATING STAND FOR 7.5’ TREES
 
Vickerman Company warrants this product against manufacturer-only defects in material or workmanship for a period of 1 year from the date of purchase. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements. Should the Electric Rotating Stand fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective item free of charge. If warranty service is required, return the defective item along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code tag in the event warranty service is ever required. The stand is strictly for use indoors. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. At the discretion of Vickerman Company, you may either receive a replacement item or be instructed to ship the item prepaid to Vickerman Company for our inspection and remedy determination. All items sent to Vickerman must be packed in an appropriate sized and sturdy carton. Proper packing of item is essential. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.
 

 
RETURNS, SHORTAGES, AND DAMAGED ITEMS
 
All claims for returns must be filed in 14 days of receipt.  Please check orders immediately upon receipt.  Please contact our Customer Service department at 800-940-6123.
 
A 15% re-stocking charge will be applied for any returned merchandise due to over-stock or customer ordering error.  Additionally, freight transit and charges are the customer's responsibility.  We do not accept returns of used merchandise.
Credit will not be issued for product returned to Vickerman Company that has been retail priced.


Warranty Service:

Send to:
Vickerman Company
Attn: Customer Service Department
675 Tacoma Blvd
NYA, MN 55368
800-847-8606