Q: Does your fireplace use any sort of fuel?
A: No, our fireplaces are all electric, you just plug them in to a standard electric outlet and you are ready to go.
 

electric fireplace inserts

 
Q: Is it safe to put the fireplace directly against the wall? Is it safe to put on carpet or on top of a rug?
A: Yes, you can put them against any wall, in any room, and on any surface.
 

electric fireplace inserts

 
Q: Is it safe to move the fireplace to another location once it is assembled?
A: Yes, the fireplace, once assembled, is sturdy and is safe to move.

 

electric fireplace inserts

 
Q: How much does it cost to run?
A: Depending on the electric rates in your area it costs around $.03 - $.06 per hour to run without heat and $.10 - $.13 with heat.
 

electric fireplace inserts

 
Q: How many watts/BTU’s does it give off any hour?
A: 4600 BTU’s

 

electric fireplace inserts

 
Q: How large of a room can my fireplace heat?
A: Approximately 400 square feet
 

electric fireplace inserts

 
Q: Is it possible to purchase your fireplaces without the heating element?
A: No, however all of our fireplaces have the functionality to operate with the heat on or off.
 

electric fireplace inserts

 
Q: How does the fireplace come when it is shipped to my home?
A: It will typically arrive in two boxes. One will contain the mantel and the other will contain the electric firebox.
 

electric fireplace inserts

 
Q: What are your fireplaces made out of?
A: They are made from solid wood and the highest quality real wood veneers.
 

electric fireplace inserts

 
Q: What is the difference between the Builders Box and the Electric Insert?
A: The ClassicFlame builders box Built In Electric Fireplaces are designed to be professionally installed and hard wired into a buildings electrical system. These units support either a 120-volt service or a 240 volt service. This is different from our electric inserts which are made to go directly into our corresponding mantels. They cannot be wired directly; instead they simply plug into any standard 120 volt outlet.
 

electric fireplace inserts

 
Q: What sizes are your electric fireboxes offered in?
A: They come in 23”,28” and 33” sizes (please see spec sheet for exact dimensions). Our builder’s boxes come in 33”, 39”,45”, and 52” sizes.
 

electric fireplace inserts

 
Q: Does your fireplace need any venting or a chimney?
A: No, our fireplaces are all vent free and therefore there is no need for any chimney, any venting, any gas lines. There is no open flame, no mess or clean up.
 

electric fireplace inserts

 
Q: Do you need any permits to install your fireplaces?
A: No permits are required.
 

electric fireplace inserts

 
Q: Do your fireplaces give off any fumes or gases?
A: No, our fireplaces do not emit any fumes, any CO2, any smoke, any emissions, nor any pollutants.
 

electric fireplace inserts

 
Q: Does the glass front get hot?
A: No the glass front always remains cool and is perfectly safe.
 

electric fireplace inserts

 
Q: Is there much maintenance with your fireplaces?
A: The only maintenance required would be to change the standard 40 watt candelabra light bulb, which has a standard life of 2 years, if it burns out.
 

electric fireplace inserts

 
Q: Where can I find your products?
A: We are sold at fine furniture and specialty stores throughout the U.S. Also, you can use the dealer locator tool on this website to find the store(s) nearest you.
 

electric fireplace inserts

 
Q: Can I buy just the insert?
A: Most stores sell the mantel and insert together. We can refer you to a distributor, however, who can help you find just the insert