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Here at Patioshoppers.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Warehouse Fulfillment Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Shipping Time Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at customerservice@patioshoppers.com or by phone1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Liftgate Delivery For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Turn heaters on and off automatically based on people in the space.
Product Highlights:
Safe / Maintenance Free / Odorless
Scratch resistant epoxy powder coat finish
Extruded 6061 aircraft aluminum fixture
cCSAus listed and certified to ANSI/UL 1278 UL 2021 ANSI/UL 875 and ANSI/UL 834
Available in Black or White
Replacement parts available
UPC Codes: SCOSYXL15240W (White) and SCOSYXL15240B (Black)
Description:
Solaira XL Heaters are engineered as a high output high efficiency architectural infrared heater. The extruded design and large parabolic reflector provides an attractive high performance weatherproof heat source. This is engineered for both mid and low-clearance installation and are especially well suited for design influenced environments requiring high output. Solaira XL heater is ideal for commercial and residential areas such as open air terraces restaurant hostess and waiting areas clubs or pubs. Certified for outdoor/indoor 'wet' environments
If you are using multiple heaters and have questions give us call at 1(800)940-6123
Solaira XL waterproof shortwave infrared heater suitable for outdoor and indoor use –Industrial commercial and residential applications.
Solaira XL heaters shall be cCSAus Listed and certified to ANSI/UL 1278 Movable and Wall or Ceiling - Hung Electric Room
Heaters UL 2021 Fixed and Location - Dedicated Electric Room Heater ANSI/UL 875 Electric Dry Bath Heaters and ANSI/UL 834 Heating Water Supply and Power Boilers – Electric.
Solaira XL heaters will utilize only Solaira or Philips HeLeN short wave emitter technology with peak infrared wavelength between 1000 – 1300 nm. Emitters will be manufactured utilizing tubular quartz with tungsten coil and shall be glare reducing thermal shock resistant for outdoor use and will be terminated in a waterproof junction box attached to the fixture. Controllable Heat -Heaters can have variable heat control added as an option.
Solaira XL heaters enclosures and mounting brackets will be Epoxy powder coated 1.5mm 6063 aircraft aluminum. Back plate and all threaded hardware shall be stainless steel. Reflectors shall be 99.9% reflectivity and manufactured form 0.8mm anodized aluminum. All units are supplied* with adjustable wall or ceiling mounting bracket universal connector for multiple heater connection safety wire guard. * Subject to change without notice
Heating Element:
1500 Watts
Heater Rating:
1500 Watt - 6824 BTUs
Heating Zone:
90 sq ft. (Refer to Heat Coverage Pattern Image)
Clearance to Combustible Materials:
Mount 12" from ceiling and 3'4" from side walls
Finish:
Black or white
Product Dimensions:
30"L x 8"D x 9"H / 10 lbs
Cords:
240V heater: plug not included (direct wired heater) Terminal box is included
Depth (w/mount brackets):
6.65" mounted at 45°
Head Unit Dimensions:
22"L x 4.5"D
Certifications:
cCSAus listed and certified to ANSI/UL 1278 UL 2021 ANSI/UL 875 and ANSI/UL 834 CE Approved
Shipping Details:
30"L x 9"W x 8"H 10 lbs
Replacement Parts Available:
Yes
Installation:
Installation must conform to local codes and ordinances. Please check with local fire code or safety officials about the acceptable installation of this heating appliance. UL or CSA Certified waterproof use junction box to be supplied by electrician.
NOTE:
Heat coverage area guidelines are only an estimate as defined by the manufacturer as "Average" if "Cold/Drafty" conditions exist then additional heater(s) may be required
SOLAIRA HEATER WARRANTY Inforesight Consumer Products – Warranty and Disclaimer Solaira Infrared Heater Fixture Warranty (excluding emitter bulb see below:)
All SOLAIRA INFRARED HEATERS (primary fixture excluding emitter bulb see details below) are warranted against defects in workmanship and materials for TWO YEARS FROM THE DATE OF ORIGINAL PURCHASE. This warranty is not applicable in the case of damage from accidental mishap incorrect use abuse or damage due to installation that was not expressly outlined in the instruction manuals. This warranty does not apply to damage as a result of electrical installation of specified voltage to supply that is GREATER than 6% of voltage specified on the nameplate.
Solaira Emitter Bulb Warranty
1.Solaira Commercial Grade S-Wave and Philips emitter bulbs Solaira Commercial Grade S-Wave and Philips emitter bulbs (excluding SALG001 emitter bulb specified in Solaira AS1200 residential models see below) are warranted against defect in workmanship and materials for ONE YEAR FROM DATE OF ORIGINAL PURCHASE. This warranty is not applicable in the case of damage from accidental mishap incorrect use abuse or damage due to installation that was not expressly outlined in the instruction manuals. This warranty does not apply to damage as a result of electrical installation of specified voltage to supply that is GREATER than 6% of voltage specified on the nameplate.
1.Solaira AS1200 Residential (ALL SEASON model) with SALG001/013 emitter bulbs Solaira AS1200 (ALL SEASON model SALG212/213) residential heater emitter bulb (PHILIPS SALG001/013) specified in Solaira AS1200 residential models are warranted against defect in workmanship and materials for 60 DAYS FROM THE DATE OF ORIGINAL PURCHASE. This warranty is not applicable in the case of damage from accidental mishap incorrect use abuse or damage due to installation that was not expressly outlined in the instruction manuals. This warranty does not apply to damage as a result of electrical installation of specified voltage to supply that is GREATER than 6% of voltage specified on the nameplate.
Note on Maintenance/Service for RESIDENTIAL ONLY MODELS (see instruction manual)
The NON-Commercial Philips SALG001/013 or S-Wave emitter bulb is designed to last for 1200 hours with proper care and maintenance see below (Please note that individual usage pattern and location will have some affect on the maintenance requirements and heating element life). Failure could occur within the first 80 - 100 hours should there be no maintenance completed (one time removal of dust). Failure due to manufacturing process (Philips) will be evident within this time frame and are covered under warranty.
To ensure optimum heat effectiveness it is recommended that after the heater has been used approximately 80-100 hours the front glass is opened and both the front glass and the reflector are wiped with a lint-free cloth. The front glass and reflector should also be cleaned with a lint-free cloth if white deposits are seen on the glass or reflector at any time. Failure to maintain the heater by clearing white deposits will reduce the life of the heating element and decrease unit performance. Heating element failure due to lack of fixture maintenance are not warrantable and are distinguishable from lack of maintenance by test procedure. Any Heating element being submitted for warranty must be returned for analysis prior to claim being processed.
Please contact service@solairaheaters.com for details. All warranty claims must be accompanied by proof of purchase. See Legal Warranty/Disclaimer for details
LEGAL WARRANTY/DISCLAIMER
Inforesight Consumer Products Inc. warrants to the purchaser from the date of purchase and for a period of:
2.Solaira Commercial Grade S-Wave and Philips emitter bulb (excluding SALG001 emitter bulb) - 1 (one) Year
3.Solaira AS1200 (ALL SEASON model SALG212/213) residential heater emitter bulb (PHILIPS SALG001/013) - 60 (sixty) Days
4.Solaira Controllers for 1 (one) Year That the products shall be free from defects in workmanship and obscure damage to component parts of the type that might occur during manufacture. Inforesight Consumer Products Inc. liability for any warranty remedy shall be limited to either the repair or replacement of the defective device at the sole discretion of Inforesight Consumer Products Inc.
ALL CLAIMS FOR BREACH OF WARRANTY MUST BE RECEIVED BY INFORESIGHT CONSUMER PRODUCTS INC. NO LATER THAN THIRTY DAYS AFTER THE END OF THE WARRANTY PERIOD. THE PRODUCT(S) WARRANTY IS THE ONLY WARRANTY GIVEN BY INFORESIGHT CONSUMER PRODUCTS INC. MAKES AND THE PURCHASER RECEIVES NO OTHER WARRANTY EITHER EXPRESSED OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AND ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED AND EXCLUDED HEREFROM.
THE AFOREMENTIONED PRODUCTS HAVE RECEIVED cCSAus or cTUVus or cETLus or IN SOME INSTANCES REQUIRE CERTIFIED ELECTRICIAN CERTIFICATION. HOWEVER UNLESS EXPRESSLY AGREED TO BY IN WRITING INFORESIGHT CONSUMER PRODUCTS INC. MAKES NO WARRANTY THAT THE PRODUCT(S) WILL: (i) MEET ANY SPECIFICATION NOT MADE KNOWN TO AND AGREED TO BY INFORESIGHT CONSUMER PRODUCTS INC. OR (ii) HAVE RECEIVED THE APPROVAL OF OR ARE CERTIFIED BY ANY FEDERAL STATE LOCAL OR FOREIGN GOVERNMENT AGENCY (INCLUDING WITHOUT LIMITATION THE FEDERAL COMMUNICATIONS COMMISSION) OR ANY OTHER PERSON OR ENTITY. INFORESIGHT CONSUMER PRODUCTS INC. ASSUMES NO RESPONSIBILITY FOR OBTAINING SUCH APPROVALS OR CERTIFICATIONS OR MEETING SUCH SPECIFICATIONS.
The purchaser may exercise rights to warranty coverage by notifying INFORESIGHT CONSUMER PRODUCTS INC. in writing of a warranty claim. All claims for warranty coverage will be processed in accordance with INFORESIGHT CONSUMER PRODUCTS INC. Warranty Procedure then in practice. Product(s) authorized for return under this warranty provision by INFORESIGHT CONSUMER PRODUCTS INC. shall be suitably packaged for return by the purchaser and shall be shipped freight prepaid to INFORESIGHT CONSUMER PRODUCTS INC. by the purchaser. The purchaser shall pay all return freight charges for Product(s) serviced and returned to the purchaser under this warranty provision.
This warranty shall be void with respect to Product(s) that has been either modified or repaired by unauthorized sources. This warranty shall also be void with respect to Product(s) which has been damaged as the result of misuse neglect improper packaging for return shipment to INFORESIGHT CONSUMER PRODUCTS INC. excessive voltage or with respect to Product(s) which has been operated contrary to current instructions relating to installation maintenance or operation.
Product(s) returned by the purchaser which do not meet the warranty criteria as defined herein will be returned to the purchaser or disposed of as agreed upon by both parties or disposed of at INFORESIGHT CONSUMER PRODUCTS INC. discretion if no agreement is reached within thirty days. All freight and handling for such invalid warranty returns will be charged to the purchaser.
THIS IS THE SOLE WARRANTY AND ONLY REMEDY OF ANY KIND FOR INFORESIGHT CONSUMER PRODUCTS INC. WARRANTY. INFORESIGHT CONSUMER PRODUCTS INC'S LIABILITY WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE OR ANY OTHER LEGAL THEORY SHALL BE THE REPAIR REPLACEMENT OR CREDIT FOR DEFECTIVE PARTS AS STATED ABOVE AND SHALL IN NO WAY INCLUDE LIABILITY FOR CONSEQUENTIAL SPECIAL INDIRECT OR INCIDENTAL DAMAGE. THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES ANY CLAIM ARISING OUT OF ANY HELP WITH THE LAYOUT OF PRODUCT BY ANY MEMBER OF INFORESIGHT CONSUMER PRODUCTS INC. STAFF WHETHER CHARGED FOR OR NOT.
LIMITATION OF LIABILITY
NEITHER INFORESIGHT CONSUMER PRODUCTS INC. NOR ITS SUPPLIERS SHALL BE LIABLE WHETHER IN CONTRACT WARRANTY FAILURE OF A REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE TORT (INCLUDING NEGLIGENCE) STRICT LIABILITY INDEMNITY OR ANY OTHER LEGAL THEORY FOR LOSS OF USE REVENUE OR PROFIT OR FOR COST OF CAPITAL OR OF SUBSTITUTE USE OR PERFORMANCE OR FOR INDIRECT SPECIAL LIQUIDATED INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER LOSS OR COST OF A SIMILAR TYPE OR FOR THIRD PARTY CLAIMS BY PURCHASER FOR SUCH DAMAGES RESULTING TO ANY THIRD PARTY. STAFF WHETHER CHARGED FOR OR NOT.
SOLAIRA HEATER WARRANTY Inforesight Consumer Products – Warranty and Disclaimer Solaira Infrared Heater Fixture Warranty (excluding emitter bulb see below:)
All SOLAIRA INFRARED HEATERS (primary fixture excluding emitter bulb see details below) are warranted against defects in workmanship and materials for TWO YEARS FROM THE DATE OF ORIGINAL PURCHASE. This warranty is not applicable in the case of damage from accidental mishap incorrect use abuse or damage due to installation that was not expressly outlined in the instruction manuals. This warranty does not apply to damage as a result of electrical installation of specified voltage to supply that is GREATER than 6% of voltage specified on the nameplate.
Solaira Emitter Bulb Warranty
1.Solaira Commercial Grade S-Wave and Philips emitter bulbs Solaira Commercial Grade S-Wave and Philips emitter bulbs (excluding SALG001 emitter bulb specified in Solaira AS1200 residential models see below) are warranted against defect in workmanship and materials for ONE YEAR FROM DATE OF ORIGINAL PURCHASE. This warranty is not applicable in the case of damage from accidental mishap incorrect use abuse or damage due to installation that was not expressly outlined in the instruction manuals. This warranty does not apply to damage as a result of electrical installation of specified voltage to supply that is GREATER than 6% of voltage specified on the nameplate.
1.Solaira AS1200 Residential (ALL SEASON model) with SALG001/013 emitter bulbs Solaira AS1200 (ALL SEASON model SALG212/213) residential heater emitter bulb (PHILIPS SALG001/013) specified in Solaira AS1200 residential models are warranted against defect in workmanship and materials for 60 DAYS FROM THE DATE OF ORIGINAL PURCHASE. This warranty is not applicable in the case of damage from accidental mishap incorrect use abuse or damage due to installation that was not expressly outlined in the instruction manuals. This warranty does not apply to damage as a result of electrical installation of specified voltage to supply that is GREATER than 6% of voltage specified on the nameplate.
Note on Maintenance/Service for RESIDENTIAL ONLY MODELS (see instruction manual)
The NON-Commercial Philips SALG001/013 or S-Wave emitter bulb is designed to last for 1200 hours with proper care and maintenance see below (Please note that individual usage pattern and location will have some affect on the maintenance requirements and heating element life). Failure could occur within the first 80 - 100 hours should there be no maintenance completed (one time removal of dust). Failure due to manufacturing process (Philips) will be evident within this time frame and are covered under warranty.
To ensure optimum heat effectiveness it is recommended that after the heater has been used approximately 80-100 hours the front glass is opened and both the front glass and the reflector are wiped with a lint-free cloth. The front glass and reflector should also be cleaned with a lint-free cloth if white deposits are seen on the glass or reflector at any time. Failure to maintain the heater by clearing white deposits will reduce the life of the heating element and decrease unit performance. Heating element failure due to lack of fixture maintenance are not warrantable and are distinguishable from lack of maintenance by test procedure. Any Heating element being submitted for warranty must be returned for analysis prior to claim being processed.
Please contact service@solairaheaters.com for details. All warranty claims must be accompanied by proof of purchase. See Legal Warranty/Disclaimer for details
LEGAL WARRANTY/DISCLAIMER
Inforesight Consumer Products Inc. warrants to the purchaser from the date of purchase and for a period of:
2.Solaira Commercial Grade S-Wave and Philips emitter bulb (excluding SALG001 emitter bulb) - 1 (one) Year
3.Solaira AS1200 (ALL SEASON model SALG212/213) residential heater emitter bulb (PHILIPS SALG001/013) - 60 (sixty) Days
4.Solaira Controllers for 1 (one) Year That the products shall be free from defects in workmanship and obscure damage to component parts of the type that might occur during manufacture. Inforesight Consumer Products Inc. liability for any warranty remedy shall be limited to either the repair or replacement of the defective device at the sole discretion of Inforesight Consumer Products Inc.
ALL CLAIMS FOR BREACH OF WARRANTY MUST BE RECEIVED BY INFORESIGHT CONSUMER PRODUCTS INC. NO LATER THAN THIRTY DAYS AFTER THE END OF THE WARRANTY PERIOD. THE PRODUCT(S) WARRANTY IS THE ONLY WARRANTY GIVEN BY INFORESIGHT CONSUMER PRODUCTS INC. MAKES AND THE PURCHASER RECEIVES NO OTHER WARRANTY EITHER EXPRESSED OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AND ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED AND EXCLUDED HEREFROM.
THE AFOREMENTIONED PRODUCTS HAVE RECEIVED cCSAus or cTUVus or cETLus or IN SOME INSTANCES REQUIRE CERTIFIED ELECTRICIAN CERTIFICATION. HOWEVER UNLESS EXPRESSLY AGREED TO BY IN WRITING INFORESIGHT CONSUMER PRODUCTS INC. MAKES NO WARRANTY THAT THE PRODUCT(S) WILL: (i) MEET ANY SPECIFICATION NOT MADE KNOWN TO AND AGREED TO BY INFORESIGHT CONSUMER PRODUCTS INC. OR (ii) HAVE RECEIVED THE APPROVAL OF OR ARE CERTIFIED BY ANY FEDERAL STATE LOCAL OR FOREIGN GOVERNMENT AGENCY (INCLUDING WITHOUT LIMITATION THE FEDERAL COMMUNICATIONS COMMISSION) OR ANY OTHER PERSON OR ENTITY. INFORESIGHT CONSUMER PRODUCTS INC. ASSUMES NO RESPONSIBILITY FOR OBTAINING SUCH APPROVALS OR CERTIFICATIONS OR MEETING SUCH SPECIFICATIONS.
The purchaser may exercise rights to warranty coverage by notifying INFORESIGHT CONSUMER PRODUCTS INC. in writing of a warranty claim. All claims for warranty coverage will be processed in accordance with INFORESIGHT CONSUMER PRODUCTS INC. Warranty Procedure then in practice. Product(s) authorized for return under this warranty provision by INFORESIGHT CONSUMER PRODUCTS INC. shall be suitably packaged for return by the purchaser and shall be shipped freight prepaid to INFORESIGHT CONSUMER PRODUCTS INC. by the purchaser. The purchaser shall pay all return freight charges for Product(s) serviced and returned to the purchaser under this warranty provision.
This warranty shall be void with respect to Product(s) that has been either modified or repaired by unauthorized sources. This warranty shall also be void with respect to Product(s) which has been damaged as the result of misuse neglect improper packaging for return shipment to INFORESIGHT CONSUMER PRODUCTS INC. excessive voltage or with respect to Product(s) which has been operated contrary to current instructions relating to installation maintenance or operation.
Product(s) returned by the purchaser which do not meet the warranty criteria as defined herein will be returned to the purchaser or disposed of as agreed upon by both parties or disposed of at INFORESIGHT CONSUMER PRODUCTS INC. discretion if no agreement is reached within thirty days. All freight and handling for such invalid warranty returns will be charged to the purchaser.
THIS IS THE SOLE WARRANTY AND ONLY REMEDY OF ANY KIND FOR INFORESIGHT CONSUMER PRODUCTS INC. WARRANTY. INFORESIGHT CONSUMER PRODUCTS INC'S LIABILITY WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE OR ANY OTHER LEGAL THEORY SHALL BE THE REPAIR REPLACEMENT OR CREDIT FOR DEFECTIVE PARTS AS STATED ABOVE AND SHALL IN NO WAY INCLUDE LIABILITY FOR CONSEQUENTIAL SPECIAL INDIRECT OR INCIDENTAL DAMAGE. THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES ANY CLAIM ARISING OUT OF ANY HELP WITH THE LAYOUT OF PRODUCT BY ANY MEMBER OF INFORESIGHT CONSUMER PRODUCTS INC. STAFF WHETHER CHARGED FOR OR NOT.
LIMITATION OF LIABILITY
NEITHER INFORESIGHT CONSUMER PRODUCTS INC. NOR ITS SUPPLIERS SHALL BE LIABLE WHETHER IN CONTRACT WARRANTY FAILURE OF A REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE TORT (INCLUDING NEGLIGENCE) STRICT LIABILITY INDEMNITY OR ANY OTHER LEGAL THEORY FOR LOSS OF USE REVENUE OR PROFIT OR FOR COST OF CAPITAL OR OF SUBSTITUTE USE OR PERFORMANCE OR FOR INDIRECT SPECIAL LIQUIDATED INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER LOSS OR COST OF A SIMILAR TYPE OR FOR THIRD PARTY CLAIMS BY PURCHASER FOR SUCH DAMAGES RESULTING TO ANY THIRD PARTY. STAFF WHETHER CHARGED FOR OR NOT.
