Colonial Mills Shipping


CMI’s normal shipments are less than 5 days from receipt of your order.  For any ‘rush’ order or any express delivery service, a $25 charge will be added.  All transportation is at risk of the buyer and any claims for loss or damage in transit shall be solely against the carrier. 


Restocking charges may apply.  In the unlikely event that merchandise is defective due to inadequate workmanship or an error on CMI’s part, CMI accepts all responsibility without charge to the dealer.  Only merchandise credits are allowed; no cash refunds.  If, however, merchandise is to be returned for reasons other than this, the greater of a $25 or 30% restocking charge will be applied.  Merchandise in this category must be returned freight pre-paid.  All returns must be in the same condition as when delivered.  


Damage in Transit:  All merchandise is sold F.O.B. factory and any claims of damage in transit must be presented to the carrier.


Return Authorization Number and Packing:  We reserve the right to refuse any delivery which does not have a return authorization number.  Merchandise returned without a return authorization number side marked to the package will be charged a restocking charge.  Merchandise must be returned in package strength greater or equal to 6 ml polywrap.  If return is due to damage, original packaging must be enclosed.  Returns must be authorized within 30 days of invoice date.