Warranty Terms & Conditions
1 year limited time warranty from the date of purchase.
This limited warranty does not cover:
  • Negligence, alteration, abuse or misuse.
  • Incorrect electrical installation.
  • Lack of maintenance, abuse, neglect, misuse, accident or improper installation of this appliance.Scratches, dents, corrosion or discoloring caused by heat,abrasive or chemical cleaners or chipping on porcelain enamel parts.
  • Unauthorized repairs during the warranty period
  • Corrosion or damage caused by grease fires, insects, weather, hail, exposure to the elements, prolonged exposure to direct sunlight, chemicals or foods acids or juices.
  • Cleaning, maintenance and normal wear and tear.
  • Scratches caused by normal use.
  • Damage caused by dirt, sand, and/or water damage.
  • Commercial use of the appliance.
  • Damage caused by continued operation of the appliance with a known problem.
  • Damage caused as a result of failure to follow the operating instructions included with the appliance.
  • Removal or re-installation costs.


Conditions of Warranty

  • It is a condition of this warranty that the appliance is returned to Black and Stone’s distributor, service department or authorized service agent and freight charges both ways are paid by the owner. No liability is accepted for loss or damage during transit.
  • The appliance is installed by a qualified person and operated and maintained in accordance with the instructions supplied. Repairs or service must be carried out by an authorized person.
  • No alterations or repairs have been carried out without obtaining the distributors prior consent. Such repair or any replacement does not extend the warranty period.
  • This warranty applies only to the original owner of the product and is not transferable.
  • The warranty period is calculated from the date of purchase only.
  • Where this warranty is inconsistent with any state laws, the statutory rights of the purchaser shall prevail.
  • You must retain your receipt or proof of purchase. When claiming warranty for this appliance you must provide a copy of your proof of purchase receipt.
  • Claims for warranty will not be accepted with proof of purchase.


Warranty Registration

Please register your product warranty within 30 days of the date of purchase by using the warranty registration card and the envelope provided. For all warranty and customer service enquiries, please call our customer service number 1 800 605 2515 or email us at: info@blackandstone.com.