Please Find quick answers to our commonly ask questoins below!    

 

Order Status, Tracking & Delivery
Only received one item or tracking number?
Order Status & Tracking
Get your SHIPPING & ARRIVAL info here
 
Returns & Cancellation Requests
Damaged Shipment
Cancellation & Change Requests
Return Label Needed
Return Authorization Process
 
Coupons & Discount Requests
Coupon is not working?
Coupon Not Applied - Request Credit
How Do I Get a Coupon or Discount?
  
Umbrella Info, Bases, Size & Measuring!
Browse Umbrellas by Size, Color or Type?
You want to purchase an umbrella fabric only.
Fabric Swatches
Sizing your Umbrella Base (stand)
Determining your Umbrella Size
 
Parts requests
Parts Requests
  
Freight Delivery
Freight Delivery
 
 
Terms and Conditions
Terms and Conditions