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Here at Patioshoppers.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Warehouse Fulfillment Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Shipping Time Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at firstname.lastname@example.org or by phone1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Liftgate Delivery For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Leisure Creations hereby warrants its frames to the original purchaser for a period of 15 years against defect in workmanship and materials. This is a limited warranty. Please contact your sales representative regarding warranty information for Teak Wrought Iron and Site Furnishings. Does not apply to umbrellas.
Leisure Creations hereby warrants its vinyl straps against breakage only to the original purchaser for a period of five years. This is a limited warranty.
Leisure Creations' warranties become null and void in the event of damage to the product resulting from any of the following:
Unauthorized repairs Breakage due to abuse or misuse Repair alteration or modification of the product by anyone other than Leisure Creations or authorized representatives thereof Damage resulting from accidents Vandalism Furniture is not designed for in-pool use – voids warranty
All unit prices and discounts are subject to change without notice.
All orders are shipped FOB Russellville Alabama.
Unless specific routing is requested all shipments will be routed at the discretion of our traffic department.
If there is apparent damage to the containers and furniture this must be noted on the freight bill at the time of delivery. If concealed damage is discovered when cartons are unpacked the common carrier must be notified immediately with a claim form filed to collect damages. All damages must be reported within fifteen (15) days of delivery.
No returns will be accepted unless authorized in advance by the factory and returned freight prepaid. Special return authorization labels must be utilized on all returns.
We may from time to time make changes in some items we offer. Leisure Creations reserves the right to make obligation with reference to similar products previously manufactured.