Dayva International warrants its market umbrellas, heaters and furniture covers to be free from manufacturing and workmanship defects for a period of 1 year. Furniture covers are warranted against cracking or disintegrating. Dayva’s warranty on the umbrella fabric is dependent on the type of fabric purchased. 1 year for OLEFIN fabrics and 3 years for SUNBRELLA fabrics. Replacement parts are available on all of Dayva umbrellas. Heaters are warranted against defects in material and workmanship for a period of one year.
Dayva’s market umbrella warranty does not cover damage to the umbrella frame created by abuse, misuse, wind, accident or modifications.
Our warranty specifically excludes liability for indirect, incidental or consequential damage to property. Ripped, broken or damaged parts must be reported within 72 hours if original shipment date. Dayva International, subject to inspection, reserves the right to repair or replace the product. .
After determining the defective part or product with customer service, a RA# (return authorization number) will be issued. When returning defective merchandise, the proof of purchase or retail sales slip must be accompany the product as proof of sale date. All return freight charges are the responsibility of customer/consumer. The RA# must be written on the outside of the return packaging. All items returned without an RA# will be refused. Dayva International, subject to verification of the defects, reserves the right to either repair or replace the product.
Dayva assumes no responsibility for damages occurred during shipment.
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