FAQ Video

NOTE: We are in the middle of producing our new videos to help improve your shopping experience! All available videos have blue links. Check back with us often to view our new videos as we update them!

Shopping On Our Site

General FAQ's

           Shipping and Lead Times

           How to Track Your Item

           Locating and Applying Coupons

           Applying Your Coupon Code

           Site Security

           Customer Reviews and Product Testimonials

           Returns and Exchanges

           Product Warranties

           What to Do if Your Item Arrives Damaged

           110% Best Price Guarantee

           Satisfaction Guarantee

Umbrellas

Umbrellas – How to Customize

Umbrellas - How Much Shade Do You Need?

Umbrellas – What Kind of Frame is Right For You?

Finding the Right Sized Umbrella Base

Choosing the Perfect Fabric For Your Umbrella

Heaters

            Propane Heater Troubleshooting

What Kind of Heater is Right For You?

How Does Outdoor Heating Work?

Heating Intimate Outdoor Spaces

Heating With Propane or Natural Gas

Heating With Electricity

Cushions

            Measuring For a Cushion

Choosing the Perfect Fabric For Your Cushion

Furniture

            What Kind of Furniture is Right For You?

Furniture Covers
Water Features

Garden and Outdoor Fountains
            Indoor Fountains
            Commercial Fountains
Outdoor Lighting Solutions
            Propane Lighting
            Electric Lighting
            Citronella Lighting
            Torches
Commercial Clients
Umbrellas and Bases
Heaters
Furniture
Cushions

Please Let Us Know What Other Videos You'd Like to See!

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Frequently Asked Questions: This page has been designed to help you find the answers to many of our most frequently asked questions. We have created a series of short videos that will walk you through a number of different procedures including using coupon codes, finding shipping and lead times, customizing your patio umbrella and more! Simply click on the link, sit back and watch our helpful videos. We hope they help make your shopping experience at PatioShoppers even easier. And check back soon because we are adding more videos to the list every day.

We also want to encourage you to send us an email if you have any suggestions for video topics or just general ideas that can help make shopping easier for you. We value our customers and want to do everything we can to make your experience with us the best it can be. You can email us at CustomerService@PatioShoppers.com we would love to hear from you.

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